IT FAQ

Out of Office Message for shared mailbox
Setting up Out of Office Message for shared mailbox Login your Connexis account from https://outlook.office365.com/mail/ Click your name icon on rig...
Fri, 16 Dec, 2022 at 1:10 PM
Export and import bookmarks for Chrome
Chrome Export: Click 3 dots on right top corner   Click Bookmarks -> Bookmark manager   Click 3 dots on right top corner (highlight as yellow col...
Tue, 9 Aug, 2022 at 9:13 AM
Export and import bookmarks - Edge
Edge Export: Click 3 dots on right top corner   Click “Favourites”   Click 3 dots  -> Export favourites   Choose save location and file name,...
Tue, 9 Aug, 2022 at 9:13 AM
Troubleshooting - Can't print through office printer
  Check if you connect to Connexis internet or VPN if you are at home   Please make sure you are not connecting to “Connexis Guest”, otherwise you can’t f...
Tue, 19 Jul, 2022 at 3:10 PM
Link your device to OneDrive
This is the instruction to guide users how to link the device to OneDrive. This is highly recommended. If your device is dead suddenly, you still have all...
Tue, 26 Jul, 2022 at 4:31 PM
Recover your documents to previous version
This only works if you have synced to OneDrive and the AutoSave is on   Click OneDrive icon on your task bar     Your recently opened documents will sh...
Wed, 27 Jul, 2022 at 1:40 PM
Change your password before expired
If you are at home, you have to login to VPN before starting   Click “Ctrl+Alt+Del” at same time and you will see the window as below Click on Change a...
Tue, 9 Aug, 2022 at 9:13 AM
Check availability of participants in Outlook
  Creating a new Teams meeting as usual     Inviting the people for your meeting Clicking “Scheduling Assistant”     It will show availability...
Tue, 9 Aug, 2022 at 9:12 AM
Manage Email Distribution List
Manage Email Distribution List If you are assigned to a group owner, you can modify the group members from outlook   Search “Address book” on Outlook...
Wed, 17 Aug, 2022 at 11:30 AM
Trusted Platform Module issue (Error code 80090016)
How to resolve Trusted Platform Module issue TPM malfunctioned with error code: 80090016   1. Go “Access work or school”. Disconnect user account   ...
Wed, 17 Aug, 2022 at 11:33 AM